Banwa Private Island, an enchanting retreat nestled in the pristine waters of the Sulu Sea in Palawan has been certified by the Department of Tourism's award-winning Filipino Brand of Service of Excellence (FBSE) program.
"By participating in the FBSE program and certifying 63 of our frontliners, we aim to further elevate our service standards and ensure that our guests experience the warmth and authenticity of Filipino hospitality," said Janet Oquendo, Island Manager at Banwa Private Island.
The DOT's FBSE program, hailed as the Training Program of the Year at the GovMedia Awards 2024, has empowered thousands of tourism industry professionals to deliver exceptional service. By embracing the seven core values of Filipino hospitality: Maka-Diyos, Makatao, Makakalikasan, Makabansa, Masayahon, May Bayanihan, and May Pagasa- Banwa Private Island's team is committed to providing warm and sincere service, from the iconic 'Mabuhay' gesture to personalized attention to detail.
Through the FBSE program, Banwa's 63 certified frontliners are now equipped to deliver world-class service ensuring that every guest feels the warmth and hospitality that the Philippines is renowned for.
Recognized as one of the Philippines' important shark and ray areas, Banwa Private Island is not only an exclusive destination but also a responsible steward of the environment. The island's commitment to sustainability is reflected in its eco-friendly practices, from sourcing local ingredients from its own organic farm to minimizing waste. Beyond its operational sustainability, Banwa Private Island actively participates in various conservation programs, including marine conservation initiatives and coral reef restoration projects. By preserving the natural beauty of the Sulu Sea, the island ensures a sustainable future for generations to come. Banwa Private Island reinforces its commitment to providing world-class hospitality with a Filipino heart. The island's dedication to excellence and sustainability ensures that guests will experience a truly unforgettable and authentic Filipino experience.
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