Delivery service foodpanda comes to the rescue to support its delivery partners affected by Typhoon Carina with a donation of over P5M worth of food and essentials. It aims to benefit around 10,000 of Ka-panda delivery partners in severely affected areas: Metro Manila, Cainta, South Metro Manila, Baguio, and Bulacan.
As part of the initiative, their pandaPatrol: Hub on Wheels, originally used to serve as a rider support hub, will roam through these target cities, distributing essential relief items such as water, rice and canned goods. "our Ka-pandas are always in our minds and hearts. We strive to act quickly and effectively to provide relief to our heroes who are always ready to serve customers," said Ron Sanders, foodpanda logistics Rider Experience Lead.
In the aftermath of the typhoon, which caused severe flooding in Metro Manila and neighboring provinces, delivery partners became crucial as residents relied on them for essential food and groceries. To support their efforts, foodpanda logistics has implemented a nationwide earnings boost to help Ka-pandas manage delays and challenges posed by the storm.
One remarkable story comes from Ronnel Quinto, a dedicated foodpanda logistics delivery partner who left his motorcycle in a safe place and waded through the knee-deep flood in Makati to deliver an order on foot. In a heartfelt video that he shared, Ronnel expressed his determination, "Ide-deliver natin to [order] kahit anong mangyari. Kailangan ihatid to dahil lalamig na."
Another Ka-panda delivery partner navigated the floodwaters in Olongapo to ensure that the order will reach its destination. "Kawawa din po mga customer lalo kahapon, bahang baha po dito sa Gapo kaya tyinaga ko na ring i-deliver. Gusto ko rin po kumuha ng session dahil kailangan magsumikap araw-araw para sa pamilya," said Mark Joseph Quirabo.
"We understand that some orders might take longer, resulting in extended wait time for our Ka-pandas compared to usual. To compensate for this, we've initiated a timely earnings boosts for delivery partners handling delayed orders," explained Sanders.
Beyond food deliveries, grocery orders have become essential for many households stocking up during the storm. Ka-panda Leonardo Antig Jr., of San Pablo, Laguna, shared his gratitude after receiving free snacks from foodpanda's grocery arm, pandamart, while picking up orders. "Maraming salamat po dahil naa-appreciate niyo yung pag-deliver namin kahit maulan."
foodpanda logistics has nothing but praises for these modern heroes, sharing that these acts of dedication and resilience have not gone unnoticed. "We remind our Ka-pandas to always prioritize their safety, but some truly go above and beyond to ensure orders are delivered. In return, we also ask our customers to be patient with our delivery partners if there are delays due to the adverse weather conditions," concluded Sanders.
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