Pru Life UK and The Medical City have entered into an alliance that would enable both parties to develop and deliver new solutions and value-added services for their customers and employees.
The partnership was officially launched through the signing of a memorandum of understanding on 17 November 2025, attended by top management from Pru Life UK and The Medical City. Through this joint initiative, both organisations are building a shared vision, to be the country’s partner in health and protection.
Pru Life UK and The Medical City are committed to making essential healthcare more accessible and convenient for customers. By introducing innovative solutions and tailored services, customers will benefit from a broader range of options and enhanced support on healthcare services, delivering more value and seamless experiences. Pru Life UK will also offer free financial health check, empowering customers to better understand their financial situation, identify gaps in their protection, and receive expert guidance on planning for future healthcare needs.
With unified standards and a strong, customer-focused partner network, Pru Life UK and The Medical City can support Filipinos when they need them the most.
“What excites me most about this synergy is that it allows us to address the real gaps Filipinos face when navigating healthcare. With The Medical City, we can support customers move through the stages of diagnosis, treatment, and recovery with clearer guidance and less uncertainty. We are creating a more connected and supportive health experience, so families can make informed decisions with confidence and feel reassured at every step,” said Sanjay Chakrabarty, Pru Life UK President and Chief Executive Officer.
Dr. Stuart Bennett, The Medical City President and Group Chief Executive Officer also reaffirmed The Medical City’s strong commitment and support to achieve the objectives of the collaboration. “The Medical City and Pru Life UK have a lot of things in common. More than being industry leaders, we are united by our shared vision of making a meaningful impact to the community by ensuring Filipinos have access to resources that support their health and well-being. This collaboration is quite special to us, and we hope to deliver more essential services and propositions that empower Filipinos together.”
Recognising that strategic partnerships are vital for building a healthier and more resilient community, Pru Life UK leverages these collaborations in building a community that is healthy and prepared for the future.
In line with Pru Life UK’s commitment to being a protector for every future, it continues to offer its health protection solutions* to help Filipinos financially prepare for unexpected medical needs and rising healthcare costs through products such as PRUHealth Prime, PRUShield, and PRUWellness—featuring hospital income benefits for medical needs such as surgical and intensive care unit expenses resulting from an illness or injury. Additional protection is available through flexible riders covering accidents that can be added to various insurance plans, providing comprehensive coverage and peace of mind.
With its
growing portfolio and network of healthcare partners, Pru Life UK delivers comprehensive suite
of protection products and
reliable services that more Filipino families and communities can count on.
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