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Saturday, July 24, 2021

BDO and Huawei Partners for Inclusive Financial Services for Filipinos

Filipinos are savvy internet users and spend more time on the web than other nationalities. With an average of being online for 11 hours each day as compared to the global average of just six hours, there's no denying that the Philippines is the perfect environment to develop digital economy through Financial Technology (FinTech).


However, even if there are more than 50 million Filipino who are active online, over half of the population do not use any form of online banking. This is based on the official government report published in 2019, only 8% of Filipino adults have an active online account. This, combined with the 97% of Filipinos who still trade in cash, has created increased risks during the global pandemic when in-person interactions are limited.

In recent years, Huawei has been collaborating closely with the largest bank in the Philippines, Banco De Oro Unibank (BDO), to realize the bank's strategic ambition: to continue improving business efficiency and customer services through digital transformation, in order to bring inclusive finance to more Filipinos.


Last April 2021, BDO rolled out BDO Pay, a mobile wallet and contactless payment solution that provides users with convenient and instant access to digital banking services. Through this initiative, BDO is actively embracing technological innovation to upgrade its legacy infrastructure, improve its competitive edge, and develop more innovative services across the entire business.

Powered by Huawei's OceanStor Dorado All-Flash Storage Solution, BDO was able to expand its digital arm with a reliable, secure, and future-proofed data-sharing platform that is virtual and in the cloud. The Huawei Data Management Engine (DME) and OceanStor Dorado Storage make up the foundation of the solution, intelligently safeguarding the data of the bank's growing customers assets and transaction history. 

BDO's refresh of its IT infrastructure was largely driven by the increasing capacity requirements that arose as the business grew. The legacy system was limited in its capacity to fully process and make use of the data resources that could create new value; therefore an upgrade was required . In addition, the bank was experiencing the effects of siloed IT suites, resulting in storage utilization of less than 40% and much lower throughout. 

To overcome this challenge, Huawei OceanStor Dorado provides a high Solid-State Drive (SSD) configuration ratio with SmartTier, enabling a 1.3 GB/s bandwidth and significantly improving the performance of the data-sharing platform. OceanStor Dorado also features HyperReplication and a Storage Area Network (SAN) + Network-Attached Storage (NAS) unified storage system to meet BDO's file-sharing and backup requirements. This helps achieve an active-passive system to protect all business data, from images and voice notes to scanned documents and more. Huawei OceanStor Dorado also support flexible service expansion, slashes service rollout times, and accelerates data monetization in storage resource pools. In fact, during a Proof of Concept (PoC) performance test for BDO, the entire backup service time was slashed from two days to just six hours. 

In addition to performance requirements, Operations and Maintenance (O&M) was also in need of an upgrade, as the legacy infrastructure lacked an automation orchestration platform. Over-reliance on manual O&M also made system fault diagnosis complex- not to mention inaccurate- resulting in the maintenance department being flooded with complaints. Digitizing O&M improved diagnosis, accuracy, and problem-solving efficiency, as well as bring down related management costs. 

With Huawei's DME, BDO's was able to boost its storage from 40% to 70%. And the intelligent fault diagnosis capability of the system has seen efficiency soar to 90%. The DME also manages data resource pools, which are created and configured based on service levels to manage hot, warm and cold data layer, using algorithms to automatically convert hot data into warm or even cold data. Such nonessential data is then stored on lower-cost media to reduce resource waste and improve service efficiency. With these, Huawei, DME effectively ensures the full lifecycle management of the storage system, with backup and recovery solutions available to unleash the full value of data.

"During the Proof of Concept test, I was impressed with the high performance and reliability of Huawei's product. We trust Huawei for its service-centric value, fast response to our demands, and its commitment to continuing to innovate with Huawei," said Dennis Tangonan, Infrastructure Operation Head, BDO. 

With the Bank's recent IT infrastructure upgrade and refresh of the Virtual Private Cloud (VPC) is another step in the bank's digital transformation journey. Meeting the constantly changing demands for capacity and services is at the heart of BDO's business operations as industries enter the intelligent era. BDO will continue to innovate its storage system in order to provide the best products and services for its customers. Alongside BDO, Huawei will continue to support the bank on its digital transformation journey by providing leading-edge services and technology so BDO can maintain its position as the largest bank in the Philippines. 


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