Shopee Sees Growth in Digital Payments in the New Normal

This pandemic brought a lot of changes to every one's daily lives especially as there is a great need for social distancing or staying at home. This New Normal also saw the increase in digital shopping. In line with these, Shopee, one of the leading e-commerce platform in Taiwan and Southeast Asia, noted the changing spending habits of its users which seem to favor credit cards, bank transfers, and ShopeePay when making purchases now.



"2020 has brought about significant shifts in the way we live, work, and shop online. Among these shifts is the accelerated move towards a cashless society across the region. In line with social distancing efforts, we see consumers embracing digital payments for greater convenience and security. Local governments are also stepping up their efforts to encourage this move. Similarly, Shopee continues to offer a wide range of digital payment options to cater to evolving needs, including Shopee Pay, our mobile wallet," said Martin Yu, Associate Director at Shopee Philippines.

Key observations on digital payments in the Philippines:

1. Increase adoption of digital payments among older users.
2. Men's adoption of digital payments is higher than women.
3. Digital payments are more prevalent in urban cities.

Shopee is committed to meeting the needs of its users. Through its integrated mobile wallet, ShopeePay, Shopee strives to ensure that users can shop and pay with ease. In addition to the ease of use, ShopeePay offers several benefits to users, including convenience, a seamless user experience, security, and more significant cost savings.

1. ShopeePay is convenient and easy to top-up
2. ShopeePay is safe and secure payment method
3. ShopeePay has great cost saving promotions: Mobile Load, Bills Payments, and ShopeePay Day

"As more consumers turn to our platform to stay connected and fulfill their daily needs, we are committed to leveraging our key strengths to help consumers adapt to the new normal. We want to provide our users with easy access to digital payment services such as ShopeePay, through an integrated and secure ecosystem," added Yu.