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Tuesday, June 2, 2020

Jollibee Foods Corp. Goes Cashless With PayMaya

Jollibee Foods Corporation (JFC) began its interactive mobile ordering system via chatbot as it partners with PayMaya for a cashless experience. This is for all its food and restaurant brands.

Customers in select areas can now use their credit, debit, or prepaid cards as well as their PayMaya e-wallet accounts to pay for their fave food items and meals via the FB Messenger channels of Jollibee, Burger King, Chowking, Mang Inasal, and Red Ribbon. Greenwich will also be available soon. Beta test is already in effect and being polished.


"As we implement more stringent safety measures in this "new normal," the availability of PayMaya's cashless payment solutions helps ensure that both our customers and frontliner workers are protected, while at the same time giving them a more joyful experience when they order their favorite food from any of our brands," said Francis Flores, Jollibee Global Brand CMO, JFC Philippines Country Business Group and Concurrent Jollibee Philippines Marketing Head.

When placing an order via the chatbot, simply type "#order" and send this to the chosen JFC restaurant, select the meal you want to order, pay by selecting cashless payment option, and wait for the food to be delivered at home.

As an added treat, customers will be given up to 100% cashback when they use their PayMaya registered mobile number upon ordering via chatbot with a minimum spend of P500.

"Over the past months we've seen an acceleration in the evolution of 'conversational commerce,' with businesses and entrepreneurs harnessing their networks through chat apps to continue selling their products. During this time, businesses like JFC's brands need to be present where their customers are, and today most of the customers are online- so offering a wide variety of digital payment options ensures a safe and seamless ability for them to meet their business and customer needs," said PayMaya President Shailesh Baidwan.


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