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Tuesday, August 13, 2019

BPI Opens Flagship Branch in Shangri-La Plaza

The Bank of the Philippine Islands (BPI) formally opened its flagship branch at the Shangri-La Plaza Mall recently. This is in line with its commitment to continue and innovate as it marks its 168 years in the Philippine banking industry.


The flagship branch aims to provide clients with the latest modern and innovative bank services for that seamless and convenient banking experience.

"This new flagship branch, like similar ones in Metro Manila, represents how technology and brick and mortar can be combines to enhance the customer experience. Today's Filipino customer wants and deserves more, and a modern branch like this one is one way that we can respond," said Cesar Consing, President and CEO of BPI.

BPI flagship branch is located at the main building, ground level of Shangri-La Plaza in Mandaluyong City. The location is perfect since it can cater to the nearby business district. What's more, the flagship branch is open from Mondays to Sundays so it is really convenient to do bank transactions.

Another feature that are highlighted is the multi-purpose Preferred Center and the interactive self-service screen for faster transactions.

"Digitalization is about enhancing the client experience. This requires that we make the experience of our clients seamless as they move from physical branches to our digital channels, such as the mobile app and website. Our digital transformation journey allows for an omni-channel experience, with clients being able to start a transaction in one channel, and complete it in another."

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